Refund Policy
**Refund Policy**
**1. Introduction**
At World Parkkavan Matrimonial Service, we are committed to ensuring customer satisfaction. This Refund Policy outlines the terms and conditions under which refunds are granted for our services. By using our services, you agree to this policy.
**2. Eligibility for Refunds**
**Membership Plans:** Refunds for membership plans are only considered under the following circumstances:
- If you request a refund within 7 days of purchasing a membership.
- If you experience technical issues that prevent you from using the service, and these issues are not resolved within a reasonable time frame.
- If there is a proven case of unauthorized payment.
**Non-Refundable Fees:** Certain fees are non-refundable, including but not limited to:
- Registration fees.
- Administrative fees.
**3. Refund Process**
**Requesting a Refund:** To request a refund, you must contact our customer support team within the eligible refund period. You can reach us at:
- Email: support@worldparkkavanmatrimony.com
- Phone: +91 9788308158
**Review of Refund Request:** Once we receive your request, we will review it and notify you of the approval or rejection of your refund within 10 business days. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.
**4. Partial Refunds**
Partial refunds may be granted in cases where the service has been partially used. The amount refunded will be proportional to the unused portion of the service.
**5. Changes to Membership Plans**
If you choose to upgrade or downgrade your membership plan, the new plan's terms and conditions will apply. Any changes in fees will be handled according to the specific plan terms.
**6. Contact Information**
For any questions or concerns about our Refund Policy, please contact us at:
World Parkkavan Matrimonial Service
Email: support@worldparkkavanmatrimony.com
Phone: +91 9788308158
**7. Changes to This Refund Policy**
We may update our Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on this page. You are advised to review this Refund Policy periodically for any changes.